After the console shuts down, touch the Xbox button on the console again to restart. If you are unable to access the Guide or if the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. NOTE: This will automatically pause any existing downloads, which will resume once the console is restarted. NOTE: Double-tapping the Xbox button will open the Guide from any other screen on the console. STEP 1: Scroll left on the Home screen to open the Guide. NOTE: To avoid slowing down your download, do not launch any games or apps until your download has finished. STEP 3: Once you’ve closed the recently run game, check the speed at which your game or app is downloading. STEP 2: With the game selected, press the Menu button, then select Quit. STEP 1: On the Home screen, navigate to your most recently run game from the list of games and apps. To remove download constraints from games or apps being installed, you can either wait for the Xbox One to suspend the running game, or you can force games to close by doing the following: To provide the best gaming experience, background downloads are constrained while a game is running. While connected to Xbox Live, your connection speed should be at least 1.5 Mb/s for the best experience.
Bandwidth will be constrained and download time will increase during activities such as streaming content, playing games, or game streaming from your Xbox One to a Windows 10 PC. This information is intended as a guide only, not an actual representation of download time.
If you’re seeing slow speeds (for example, less than 1 megabit per second), it may take a long time for the download to complete. NOTE: This indicates the current download speed.
STEP 2: In the Queue section of My games & apps, note the download speed shown on the game or app you’re trying to install. STEP 1: Scroll right on the Home screen to select Installing…. Performing these procedures may also help you improve your network speed. The following troubleshooting steps will help you identify whether there’s a problem with your network when downloading a game or app on your Xbox One console.
Following which if you don't see an improvement, I'd suggest contacting Vodafone by any and all means possible in the hope someone takes notice and provides some assistance.If you are noticing that your game or app installation is taking a long time to complete, or the progress bar for your download or update hasn’t been moving for a while, then you may be having a slow download speed on your Xbox One. Leading me to the suspicion there is also congestion.Īs a result, I'd suggest keeping an eye on the threads discussing the streaming (Single thread download issue) for information regarding rollout of the fix over the coming couple of weeks. Xbox), but throughput has continued to be impacted / fluctuated. The use of a VPN did provide some improvement (Inc. Xbox) to be significantly impacted by the current single threaded download issue (I've seen speeds reduce to 2 - 4Mbps, and even drop into the Kbps!). The result of which have, firstly confirmed the Vodafone router is weakest in both performance and stability in comparision to my other two third party routers (Huawei and Asus). I've been undertaking a variety of single and multi-threaded tests using a variety of devices (All connected via cable directly to the router).įYI: Service with previous provider was at near maximum possible, with minimal reductions at peak times. Having experienced poor speeds / service since recently joining.